CSR Best Practice search engine

This international search engine developed by Réseau Alliances-World Forum Lille collects companies’ Best Practices in terms of CSR. These are organized according to a framework based on the ISO 26000.

1. Organizational Governance / Strategy and organization

Including CSR within the corporate strategy

Title Company Year Trophy
BESA: a bank willing to assume its social responsibility where Angola’s State can’t act. BESA 2011  
NATIVE’s success story: 15 000 ha of sugar cane 30% more profitable thanks to organic culture NATIVE 2011  
Natura’s internal turnover shines on the outside NATURA 2011  
The SNCF renews its commitment to the 10 Global Compact principles SNCF 2011  

Designing tools to measure CSR performance

Title Company Year Trophy
ESSILOR measures the performance of its sustainable development commitments ESSILOR 2011  
NOVONORDISK : Integrated reporting and integrated assurance – financial and non-financial information NOVONORDISK 2011  
SOLVAY : Sustainable Portfolio Management (SPM) SOLVAY Groupe 2011  

Defining and disseminating CSR engagements

Title Company Year Trophy
Ethias Insurance-creator of the first Joint Committee on Ethics in Belgium ETHIAS 2011  

Implementing participatory management

Title Company Year Trophy
CVP: Successfully implementing a business change strategy thanks to participative management CVP FRANCE 2011  

Creating or reshaping the company according to a responsible model

Title Company Year Trophy
ECOVER, a choice that is 100% ecological ECOVER 2011 Yes

1. Organizational Governance / Transparency and communication

Opting for a responsible communication policy

Title Company Year Trophy
Idgroup informing employees in priority IDGROUP 2011 Yes

Creating communication tools based on a company's commitments and results

Title Company Year Trophy
RAPANUI : cradle to cradle eco-clothing with complete traceability RAPANUI 2011  

1. Organizational Governance / Relations with stakeholders

Collaborating with stakeholders

Title Company Year Trophy
CHIQUITA Brands: a cooperation model to improve the environment and health in Costa Rica Chiquita Brands 2011  

Accompanying or building awareness of a sustainable development policy

Title Company Year Trophy
SOLE TECHNOLOGY: eco-friendly skateboards shoes with one goal: Carbon Neutral in 2020. SOLE TECHNOLOGY INC. 2011  

2. Human Rights / Human Rights and basic ILO principles

Building awareness among stakeholders

Title Company Year Trophy
IDGROUP (Okaïdi) is committed to promoting children's rights IDGROUP 2011  

2. Human Rights / Diversity, equal opportunity, and fighting discrimination

Enacting an employee diversity policy within the company

Title Company Year Trophy
EAUX DU NORD GDF SUEZ – committed actor in the city EAUX DU NORD-GDF SUEZ 2011 Yes
Idgroup gets involved for the insertion of young people in the company IDGROUP 2011 Yes

Combating discrimination in the company and during the hiring process

Title Company Year Trophy
AUCHAN FRANCE recruits department managers without using either CVs or cover letters AUCHAN FRANCE - GROUPE AUCHAN 2011  

Encouraging equal gender opportunity (occupation, salary, management posts)

Title Company Year Trophy
AUCHAN FRANCE deploys its « Elles » via an equal opportunities approach AUCHAN FRANCE - GROUPE AUCHAN 2011  

Promoting hiring opportunities for the disabled

Title Company Year Trophy
Adecco is committed to the employment of people with disabilities ADECCO 2011  

Favoring the hiring of applicants from low-income areas

Title Company Year Trophy
AUCHAN FRANCE sets up the 1000 chances project for youth AUCHAN FRANCE - GROUPE AUCHAN 2011  

Favoring the hiring of disadvantaged people

Title Company Year Trophy
EDF Group promotes youth work placement EDF 2011  

3. Labor relations / working conditions / Human capital development

Setting up a reception and integration policy

Title Company Year Trophy
SITA NORD SUEZ ENVIRONMENT uses work-study programs as a lever for recruitment SITA NORD - SUEZ ENVIRONNEMENT 2011  

Developing employee training and/or internal promotion

Title Company Year Trophy
FINCA TROPICAL sets the empowerment of its workers as a top priority FINCA TROPICAL 2011  
The AUCHAN group provides to its shareholders/employees training in corporate management AUCHAN FRANCE - GROUPE AUCHAN 2011  

3. Labor relations / working conditions / Workplace health and safety

Establishing training programs and risk prevention policies

Title Company Year Trophy
AUTOGRILL launches occupational hazard prevention AUTOGRILL FRANCE 2011  
EAUX DU NORD - GDF SUEZ is concerned about the health of its employees EAUX DU NORD-GDF SUEZ 2011  

3. Labor relations / working conditions / Working conditions

Favoring strong labor relations

Title Company Year Trophy
FINCA TROPICAL sets the empowerment of its workers as a top priority FINCA TROPICAL 2011  

Improving the balance between private/professional life

Title Company Year Trophy
BAYER HEALTHCARE facilitates the parenting challenges faced by its employees BAYER SANTE - Division Bayer Healthcare Pharmaceuticals 2011  

Improving the state of well-being in the workplace

Title Company Year Trophy
IDGroup promotes the well-being of its employees IDGROUP 2011 Yes

4. Environment / Waste management

Reducing, reusing and recycling waste

Title Company Year Trophy
COELCE (Group ENDESA) encourages responsible waste management with credits on electrical bill in Fortaleza (Brasil) COELCE-Group ENDESA 2011  
HORIZONTES Nature Tours trains its suppliers to build a complete sustainable touristic chain in Costa Rica HORIZONTES Nature Tours 2011  
The LA VOIX Group is committed to reducing and recycling its waste GROUPE LA VOIX 2011  

Minimizing the impact of packaging

Title Company Year Trophy
AUCHAN promotes a consumption mode that better preserves the environment AUCHAN FRANCE - GROUPE AUCHAN 2011  

Reconverting or reusing polluted sites

Title Company Year Trophy
SITA-GDF SUEZ has completely remediated a severely contaminated industrial site SITA FRANCE - GDF SUEZ 2011  

4. Environment / Green design

Transitioning from goods producer to service provider: A service economy

Title Company Year Trophy
Pan Akimoto invents the Ever Fresh Bread: A life saving bread PAN AKIMOTO 2011  
SAFECHEM (The Dow Chemicals Company Group) sets standards for the innovative and sustainable use of chemicals SAFECHEM - The Dow Chemical Company 2011  

Eco-designing products and services

Title Company Year Trophy
ECOVER : A 100% recyclable, renewable and reusable packaging ECOVER 2011  
Telepresence advances TATA COMMUNICATIONS’ climate change initiative TATA COMMUNICATIONS - GROUPE TATA 2011  
XANSHOP aims to develop socio-eco friendly agriculture products and methods in Vietnam XANSHOP 2011  
Yves Rocher develops eco-designed cosmetic products YVES ROCHER - GROUPE YVES ROCHER 2011  

Participating in an industrial ecology system

Title Company Year Trophy
VOLVIC (DANONE Group) launches a plastic bottle made from organic material VOLVIC - GROUPE DANONE 2011  

Progressing towards a circular economy

Title Company Year Trophy
RAPANUI : cradle to cradle eco-clothing with complete traceability RAPANUI 2011  

4. Environment / Energy / Greenhouse Gases (GHG)

Implementing energy savings and greenhouse gas reduction projects

Title Company Year Trophy
EUROTUNNEL GROUP keeps on reducing its carbon footprint and greenhouse gas emissions EUROTUNNEL 2011  
SOLE TECHNOLOGY: eco-friendly skateboards shoes with one goal: Carbon Neutral in 2020. SOLE TECHNOLOGY INC. 2011  
TATA COMMUNICATIONS : Greening its data centers TATA COMMUNICATIONS - GROUPE TATA 2011  

Raising stakeholder awareness of reducing energy consumption

Title Company Year Trophy
ECL ( Rio Tinto Alcan Group) launches "Save Our Watts" ECL - GROUPE RIO TINTO ALCAN 2011  
EUROTUNNEL GROUP keeps on reducing its carbon footprint and greenhouse gas emissions EUROTUNNEL 2011  
SOLE TECHNOLOGY: eco-friendly skateboards shoes with one goal: Carbon Neutral in 2020. SOLE TECHNOLOGY INC. 2011  

Innovating in the production of renewable energies

Title Company Year Trophy
BIO FUEL SYSTEMS transform the CO ² from industries into oil, finding inspiration from nature. BIO FUEL SYSTEM 2011  
Lyonnaise des Eaux-GDF SUEZ reuses the heat from wastewater to heat a public building – The city hall of Valenciennes GDF SUEZ 2011  
SITA NORD – SUEZ ENVIRONNEMENT produces electricity from waste SITA NORD - SUEZ ENVIRONNEMENT 2011 Yes

4. Environment / Biodiversity and sustainable resource management

Preserving biodiversity

Title Company Year Trophy
Eurotunnel preserve biodiversity on both sides of the Channel EUROTUNNEL 2011 Yes
NATIVE’s success story: 15 000 ha of sugar cane 30% more profitable thanks to organic culture NATIVE 2011  
SITA NORD-SUEZ ENVIRONNEMENT preserves biodiversity on its waste landfills. SITA NORD - SUEZ ENVIRONNEMENT 2011 Yes
The AUCHAN fish department is committed to more responsible trading AUCHAN FRANCE - GROUPE AUCHAN 2011  
UPM Global Biodiversity Program gives life to forests UPM-KYMMENE CORPORATION - GROUPE BIOFORE 2011  

Managing forests sustainably

Title Company Year Trophy
Leroy Merlin China and Leroy Merlin Brazil (Group Adeo) : ridding of harmful products LEROY MERLIN - GROUPE ADEO 2011  

4. Environment / Construction

Innovating and designing green buildings and/or materials

Title Company Year Trophy
Kbane-Groupe ADEO : an exemplary building KBANE - Groupe Adeo 2011  
The environmental approach of OXYLANE Villages OXYLANE 2011  

4. Environment / Transportation

Optimizing logistics

Title Company Year Trophy
AUCHAN reduces the environmental impact of goods transport AUCHAN FRANCE - GROUPE AUCHAN 2011  
COMMUNAUTO : the car-sharing boom in Canada COMMUNAUTO 2011  
Easy commuting in Damartex DAMARTEX 2011  

5. Fair Operating Practices / Responsible purchasing

Building sustainable relationships with suppliers

Title Company Year Trophy
XANSHOP aims to develop socio-eco friendly agriculture products and methods in Vietnam XANSHOP 2011  

Integrating social responsibility criteria in purchasing policies

Title Company Year Trophy
Leroy Merlin China and Leroy Merlin Brazil (Group Adeo) : ridding of harmful products LEROY MERLIN - GROUPE ADEO 2011  
RAPANUI : cradle to cradle eco-clothing with complete traceability RAPANUI 2011  
The AUCHAN fish department is committed to more responsible trading AUCHAN FRANCE - GROUPE AUCHAN 2011  

Assigning priority to local supply sources

Title Company Year Trophy
Aissa Dione revives the traditional skills of weavers in Senegal AISSA DIONE TISSUS S.A 2011  

6. Clients and consumers / Client and consumer relations

Ensuring accessibility of products and services to a potentially excluded clientele (disabled, isolated)

Title Company Year Trophy
AUCHAN enhances the independance of partiallysighted and blind people AUCHAN FRANCE - GROUPE AUCHAN 2011 Yes

6. Clients and consumers / Client and consumer health and safety

Improving health and wellness through products and services

Title Company Year Trophy
Access to quality health care for all via Telemedicine with GENESIS TELECARE GENESIS TELECARE SA 2011  

6. Clients and consumers / Access to basic services

Improving accessibility to drinking water

Title Company Year Trophy
SOLVATTEN (sun & water), clean water access from solar energy. SOLVATTEN 2011  

Preventing energy supply shortages

Title Company Year Trophy
COELCE (Group ENDESA) encourages responsible waste management with credits on electrical bill in Fortaleza (Brasil) COELCE-Group ENDESA 2011  

Promoting accessibility to banking and insurance services

Title Company Year Trophy
Essilor India helps the disadvantaged « to see the world better » ESSILOR 2011  

Promoting accessibility to telecommunications services

Title Company Year Trophy
ORANGE democratizing access to ICTs, with offers tailored to low-income people in emerging markets just as in mature markets FRANCE TELECOM - ORANGE 2011  

6. Clients and consumers / Instruction

Raising clients and consumers' CSR awareness

Title Company Year Trophy
Eaux du Nord – GDF SUEZ raises awareness about the sustainable management of water and environmental conservation EAUX DU NORD-GDF SUEZ 2011 Yes
Faguo Shoes raises the awareness of its young urban clients on climate change with: “A tree planted for each pair of sneakers bought.” FAGUO SHOES 2011  

Advocating for environmentally responsible products or services

Title Company Year Trophy
Leroy Merlin China and Leroy Merlin Brazil (Group Adeo) : ridding of harmful products LEROY MERLIN - GROUPE ADEO 2011  
PEOPLE TREE spins links between its suppliers and consumers PEOPLE TREE Ltd 2011  
RAPANUI : cradle to cradle eco-clothing with complete traceability RAPANUI 2011  
Telepresence advances TATA COMMUNICATIONS’ climate change initiative TATA COMMUNICATIONS - GROUPE TATA 2011  
XANSHOP aims to develop socio-eco friendly agriculture products and methods in Vietnam XANSHOP 2011  

7. Community involvement / Community development

Energizing an employment zone (local labor force, integration activities in local economy, creation of indirect job opportunities ...)

Title Company Year Trophy
Aissa Dione revives the traditional skills of weavers in Senegal AISSA DIONE TISSUS S.A 2011  
Bibi productions: Fashion for Bangladesh BIBI PRODUCTIONS 2011  
BIOESSENCE LABORATORIES OPEN THEIR BUSINESS TO THE WORLD AND CREATES VALUE FROM THEIR ROOTS LABORATOIRES BIOESSENCE 2011  

Creating proximity links by means of local actions, building solidarity, etc.

Title Company Year Trophy
COELCE (Group ENDESA) encourages responsible waste management with credits on electrical bill in Fortaleza (Brasil) COELCE-Group ENDESA 2011  
IDGROUP develops day nurseries in neighbourhoods with the support of its foundation - Okworld IDGROUP 2011 Yes
LA VOIX DU NORD offers assistance to the destitute during Christmas GROUPE LA VOIX 2011  
TRANSAERO Airlines: a successful company, pioneer in Russian for sustainable development and social investment TRANSAERO Airlines 2011  

Supporting and developing the local economy

Title Company Year Trophy
COCA COLA in East Africa: a distribution model against poverty. COCA COLA ENTERPRISES Ltd 2011  
SEAT: The sustainable management tool of Anglo American PLC, a source of information for its stakeholders. ANGLO AMERICAN PLC 2011  

7. Community involvement / Education

Raising youth awareness of CSR

Title Company Year Trophy
AUCHAN educates children about sustainable development via the “Rik & Rok” Club AUCHAN FRANCE - GROUPE AUCHAN 2011  

Creating links with youth and schools

Title Company Year Trophy
MARTHA TILAAR promotes Indonesian economic development through women empowerment MARTHA TILAAR GROUP 2011  

Participating in raising the profile of an occupation

Title Company Year Trophy
DIGITAL SK Serving Knowledge offers off-site training to thousands of young Brazilians in the tourism trades. DIGITAL SK 2011  
LECAVALIER AUTO PARTS is training the new generation of automotive industry to the use of recycled parts PIECES AUTOMOBILES LECAVALIER 2011  
Seeds for the Future: HUAWEI Technologies’ community involvement through ICT education in Kenya HUAWEI Technologies Co. Ltd 2011  

7. Community involvement / Skills and technology transfer

Contributing to development projects

Title Company Year Trophy
FRANCE TELECOM - ORANGE takes actions in favor of technology and skills transfer to Africa FRANCE TELECOM - ORANGE 2011  

Using the company's know-how to benefit the community

Title Company Year Trophy
KPMG France Foundation participates, with its volunteers, in the development of disadvantaged urban areas KPMG 2011  
Pan Akimoto invents the Ever Fresh Bread: A life saving bread PAN AKIMOTO 2011  
The “Fondation AUCHAN pour la Jeunesse” materialises AUCHAN’s commitment for the young AUCHAN FRANCE - GROUPE AUCHAN 2011  

7. Community involvement / Social investment

Developing social entrepreneurship

Title Company Year Trophy
With SIFE France KPMG backs up social entrepreneurship’s training KPMG 2011  

Supporting development assistance projects

Title Company Year Trophy
Alliance for Responsible Mining: Unity is a golden strength ARM 2011  
Strengthening capacities of local governments and citizen control over the use of oil royalties in Colombia. ECOPETROL 2011  

In partnership with

Forum EmpresaFCCS Entrepreuneurs d'avenir

A tool developed by

Réseau Alliances, pour la Responsabilité Sociale et Environnementale World forum lille, responsible economy

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